Warranty

All Union Audio Products are built and tested by hand in Cornwall with the utmost care and attention to detail. In the unlikely case of an issue we warrant all our products subject to the following;

Warranty Duration by Product

orbit.6	Two (2) Years
elara.4	Two (2) Years
orbit eq.xfader	Two (2) Years
phoebe/ lisann	Two (2) Years
orbit LE	One (1) Year

 

Limited Manufacturer’s Warranty
Union Audio warrants the product and accessories contained in the original packaging against defects in materials and workmanship when used in accordance with the relevant user manual for a period defined in the table above from the date of original purchase by the end-user purchaser ("Warranty Period").
Repair or replacement under the terms of the warranty does not provide right to extension or renewal of the warranty period. Repair or direct replacement of the product under the terms of this warranty may be fulfilled with functionally equivalent service exchange units.
This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive remedy and neither Union Audio nor any approved service centres shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product.
Conditions of Warranty
The equipment has not been subject to misuse either intended or accidental, neglect, or alteration other than approved by Union Audio. The warranty does not cover potentiometer wear and tear. Any necessary adjustment, alteration or repair has only been carried out by Union Audio or distributor or appointed service agent.
The warranty does not cover finger wear to the front panel silkscreen graphics.
The defective unit is to be returned to the place of purchase, an authorised Union Audio distributor or agent with proof of purchase. Please discuss this with the distributor or the agent before shipping. Units returned should be packed in the original carton to avoid transit damage.
Check with your Union Audio distributor or agent for any additional warranty information which may apply. If further assistance is required please contact support@unionaudio.co.uk
Any changes or modifications to the equipment not approved by Union Audio could void the compliance of the product and therefore the users authority to operate it.